Terms and Conditions – Acting as a Distributor (Philippines)
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- Definitions
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- Company/We/Us/Our: The Distributor (our business) acting as a reseller of products provided by a third-party supplier. The original manufacturer or wholesaler of the Products.
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- Products: Goods we distribute and resell to retailers, contractors, or end users.
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- Customer: Any individual or business purchasing from us.
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- Role and Responsibilities
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- We act as an independent distributor of goods sourced from the Supplier.
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- We are responsible for marketing, sales, customer support, and logistics unless otherwise stated
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- No partnership, joint venture, or agency relationship is created by this distribution.
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- Ordering and Inventory
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- Orders are accepted based on stock availability and confirmation from our Supplier.
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- We reserve the right to reject or cancel any order due to limitations in stock, pricing errors, or breach of terms.
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- Custom orders may require deposits and longer lead times.
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- Shipping and Delivery
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- Delivery timelines depend on supplier lead times and logistics partners.
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- Shipping costs are borne by the customer unless specified.
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- Risk of loss passes to the customer upon delivery.
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- Returns and Warranty
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- Products can only be returned if defective or damaged and must be reported within 7 days of delivery.
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- Returns are subject to approval by the original Supplier.
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- Warranties are those of the Supplier or manufacturer, and we act only as a conduit for warranty claims.
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- Marketing and Use of Branding
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- We may use the Supplier’s brand for promotion purposes only with express permission.
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- All marketing and advertising must maintain brand integrity and compliance with the Supplier’s guidelines.
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- Liability
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- We are not liable for indirect damages or loss resulting from the use of Products.
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- Our liability is limited to the purchase price of the product.
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- Liability for defective products rests with the Supplier under Philippine law (e.g., RA 7394).
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- Customer Data and Privacy
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- We collect customer data solely for order processing, support, and compliance purposes.
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- We comply with the Data Privacy Act of 2012 (RA 10173).
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- Customer information is not shared with third parties without consent, except for logistics or legal requirements.
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- Governing Law and Dispute Resolution
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- These Terms are governed by the laws of the Republic of the Philippines.
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- Disputes shall be resolved amicably, and failing that, through arbitration under RA 9285.
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- Modifications and Notices
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- We reserve the right to amend these Terms at any time with prior notice.
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- Continued transactions with us constitute acceptance of the amended terms.
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- Disclaimers
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- All product information, specifications, and availability are subject to change without prior notice.
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- We do not guarantee uninterrupted availability of products due to supplier constraints or unforeseen events.
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- We are not responsible for delays, losses, or damages arising from third-party logistics, force majeure, or customer misuse.
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- Descriptions, usage suggestions, and installation guidance provided are for informational purposes only and do not constitution.
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- Use of Product Images and Photos
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- All product photos displayed on our website or marketing materials are either provided by suppliers or used under license.
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- Images are for representation purposes only and actual products may vary in color, packaging, or specifications.
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- Unauthorized use, reproduction, or distribution of these images is strictly prohibited and may result in legal action.
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- If you are the copyright holder of an image and believe it has been used inappropriately, please contact us for prompt resolution.