Terms and Conditions – Acting as a Distributor (Philippines)

      1. Definitions

      • Company/We/Us/Our: The Distributor (our business) acting as a reseller of products provided by a third-party supplier. The original manufacturer or wholesaler of the Products.

      • Products: Goods we distribute and resell to retailers, contractors, or end users.

      • Customer: Any individual or business purchasing from us.
     

      1. Role and Responsibilities

      • We act as an independent distributor of goods sourced from the Supplier.

      • We are responsible for marketing, sales, customer support, and logistics unless otherwise stated

      • No partnership, joint venture, or agency relationship is created by this distribution.
     

      1. Ordering and Inventory

      • Orders are accepted based on stock availability and confirmation from our Supplier.

      • We reserve the right to reject or cancel any order due to limitations in stock, pricing errors, or breach of terms.

      • Custom orders may require deposits and longer lead times.
     

      1. Shipping and Delivery

      • Delivery timelines depend on supplier lead times and logistics partners.

      • Shipping costs are borne by the customer unless specified.

      • Risk of loss passes to the customer upon delivery.
     

      1. Returns and Warranty

      • Products can only be returned if defective or damaged and must be reported within 7 days of delivery.

      • Returns are subject to approval by the original Supplier.

      • Warranties are those of the Supplier or manufacturer, and we act only as a conduit for warranty claims.
     

      1. Marketing and Use of Branding

      • We may use the Supplier’s brand for promotion purposes only with express permission.

      • All marketing and advertising must maintain brand integrity and compliance with the Supplier’s guidelines.
     

      1. Liability

      • We are not liable for indirect damages or loss resulting from the use of Products.

      • Our liability is limited to the purchase price of the product.

      • Liability for defective products rests with the Supplier under Philippine law (e.g., RA 7394).
     

      1. Customer Data and Privacy

      • We collect customer data solely for order processing, support, and compliance purposes.

      • We comply with the Data Privacy Act of 2012 (RA 10173).

      • Customer information is not shared with third parties without consent, except for logistics or legal requirements.
     

      1. Governing Law and Dispute Resolution

      • These Terms are governed by the laws of the Republic of the Philippines.

      • Disputes shall be resolved amicably, and failing that, through arbitration under RA 9285.
     
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      1. Modifications and Notices

      • We reserve the right to amend these Terms at any time with prior notice.

      • Continued transactions with us constitute acceptance of the amended terms.
     

      1. Disclaimers

      • All product information, specifications, and availability are subject to change without prior notice.

      • We do not guarantee uninterrupted availability of products due to supplier constraints or unforeseen events.

      • We are not responsible for delays, losses, or damages arising from third-party logistics, force majeure, or customer misuse.

      • Descriptions, usage suggestions, and installation guidance provided are for informational purposes only and do not constitution.
     

      1. Use of Product Images and Photos

      • All product photos displayed on our website or marketing materials are either provided by suppliers or used under license.

      • Images are for representation purposes only and actual products may vary in color, packaging, or specifications.

      • Unauthorized use, reproduction, or distribution of these images is strictly prohibited and may result in legal action.

      • If you are the copyright holder of an image and believe it has been used inappropriately, please contact us for prompt resolution.